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Frequently Asked Questions

Home Frequently Asked Questions

Affiliate Program Questions

Our referral program allows you to earn commissions by sharing your unique referral link. When someone signs up or makes a purchase using your link, you'll receive a percentage of their transaction as commission.

Simply register for an account on our platform and navigate to the Affiliate section in your dashboard. From there, you can generate your unique referral link and start sharing it with potential customers.

Our commission structure is tiered based on performance. You can earn between 5-20% commission on qualifying purchases, depending on your affiliate level and the product/service category.

We use cookies and unique referral codes to track referrals. When someone clicks your referral link, a cookie is placed in their browser that lasts for 30 days. Any purchase they make within that period will be credited to your account.

Commissions are paid monthly via PayPal or Stripe once you reach the minimum payout threshold of $50. Payouts are processed on the 15th of each month for the previous month's earnings.

No, our system only credits you for new customers who sign up through your referral link. Existing customers are not eligible for referral commissions.

Yes, we prohibit spammy tactics, paid advertising without approval, and any misleading claims. Please review our full Affiliate Terms of Service for complete guidelines.

Your affiliate dashboard provides real-time statistics on clicks, conversions, pending commissions, and payout history. You can also access promotional materials and performance reports.

Payment & Technical Questions

We currently support PayPal and Stripe for affiliate payouts. You can set your preferred payment method in your affiliate dashboard.

We cover all processing fees for payouts. You'll receive the full commission amount shown in your dashboard, minus any applicable taxes as required by law.

If a customer receives a refund for their purchase, any commission earned from that transaction will be deducted from your balance. Our system automatically adjusts for refunds and chargebacks.

Our tracking system uses encrypted cookies and server-side validation to ensure accurate tracking. We employ multiple verification methods to prevent fraud and ensure fair commission attribution.

Yes, we provide API documentation and WordPress plugins for easy integration. You can also use our pre-made banners and widgets available in your affiliate dashboard.

Please contact our Affiliate Support team at affiliates@yourdomain.com or through the support form in your dashboard. Include your affiliate ID and details about your issue for faster resolution.

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